Privacy Policy

Last Updated: January 2025

Introduction

At Bingo 101, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our online gaming services. By using our platform, you consent to the data practices described in this policy.

We understand that privacy is of utmost importance to our players, and we have implemented comprehensive measures to protect your personal data in accordance with applicable privacy laws and regulations. This policy applies to all information collected through our website, mobile applications, and related services.

Information We Collect

Personal Information

When you register for an account with Bingo 101, we collect personal information that you voluntarily provide to us. This includes your name, email address, phone number, date of birth, and postal address. We also collect payment information such as credit card details or bank account information to process your transactions securely.

Account Information

We maintain records of your account activity, including your gaming history, transaction records, bonus usage, and customer service interactions. This information helps us provide you with personalized services and maintain the integrity of our gaming platform.

Technical Information

When you access our website or mobile applications, we automatically collect certain technical information, including your IP address, browser type, device information, operating system, and pages visited. We also use cookies and similar tracking technologies to enhance your user experience and analyze website traffic patterns.

How We Use Your Information

Service Provision

We use your personal information to provide and maintain our gaming services, process your transactions, verify your identity, and ensure compliance with applicable laws and regulations. Your information enables us to create and manage your account, process deposits and withdrawals, and provide customer support.

Communication

We may use your contact information to send you important updates about your account, promotional offers, new game releases, and other relevant information about our services. You can opt out of marketing communications at any time by updating your preferences in your account settings or contacting our customer support team.

Security and Fraud Prevention

Your information is used to maintain the security of our platform and prevent fraudulent activities. We monitor account activity to detect suspicious behavior and protect both our players and our business from potential security threats.

Information Sharing and Disclosure

Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in operating our platform, processing payments, providing customer support, or conducting business operations. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose your information when required by law, court order, or government regulation. This includes situations where we need to comply with anti-money laundering regulations, tax reporting requirements, or other legal obligations applicable to online gaming operators.

Business Transfers

In the event of a merger, acquisition, or sale of our business assets, your information may be transferred to the new entity. We will notify you of any such changes and ensure that your information continues to be protected under the same privacy standards.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security measures include SSL encryption, secure servers, regular security audits, and employee training on data protection practices.

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously work to improve our security measures and respond promptly to any security incidents.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When your account is closed, we may retain certain information for a reasonable period to comply with regulatory requirements and for legitimate business purposes.

Your Rights and Choices

Access and Correction

You have the right to access, update, or correct your personal information at any time through your account settings or by contacting our customer support team. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

Data Portability

You may request a copy of your personal information in a structured, machine-readable format. We will provide this information to you or transfer it to another service provider at your request, subject to technical feasibility and legal requirements.

Account Deletion

You have the right to request the deletion of your account and associated personal information. However, we may retain certain information as required by law or for legitimate business purposes, such as maintaining transaction records for regulatory compliance.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences, but disabling cookies may affect the functionality of our website.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your information.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us through our support page or by email. We are committed to addressing your concerns and ensuring that your privacy rights are respected.

For more information about our services, please review our terms and conditions and disclaimer.